Help Center
Find answers, watch video tutorials, and get support for your Gaindor account.
Video Tutorials
Step-by-step guides to help you get the most out of Gaindor.
Getting Started with Gaindor
Creating Your First Widget
Advanced Customization Tips
Frequently Asked Questions
Quick answers to the most common questions about Gaindor.
Visit the Shopify App Store, search for Gaindor, and click Add app. Follow the onboarding steps to connect your store and start creating widgets.
From the Gaindor dashboard, click “Create New Widget,” choose either “Pick a Gift,” “Spin the Wheel,” or “Trivia,” then customize colors, copy, and rewards.
Add coupons in the widget settings. You can set discount values, usage limits, expiration dates, and assign win probabilities for spin wheels.
Once the timer expires, the offer becomes inactive and visitors can no longer claim it. You can extend or recreate timers anytime.
Branding removal is available on paid plans. Toggle “Remove Branding” in your widget or account settings.
Yes. Gaindor syncs leads with Shopify Customers, Klaviyo, and Mailchimp so you can automate welcome flows and follow-ups.
Gaindor offers a free plan and paid tiers based on impressions. Upgrade or downgrade anytime from your Shopify admin billing settings.
Free and lower-tier plans limit the number of active widgets. Archive or delete an inactive widget to enable the button again.